Flewd's Success With LiveRecover
"The results speak for themselves, and we couldn't be happier with the impact LiveRecover has had on our business."
MARKETING TEAM, FLEWD
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ABOUT FLEWD
Flewd is a contemporary lifestyle brand offering curated products for the modern home. With an eye for design and quality, Flewd has built a following among customers who appreciate thoughtful curation.
THE CHALLENGE
Home and lifestyle purchases often require visualization and context. Customers abandoned carts wondering if pieces would fit their space or complement their existing decor.
THE SOLUTION
LiveRecover agents became virtual stylists, helping customers envision products in their homes. They offered suggestions for complementary pieces and answered questions about dimensions and materials.
THE RESULTS
- •Through 7,335 conversations, Flewd achieved a 10.62% recovery rate. The styling-focused approach not only recovered carts but increased average order value.
WHY IT WORKS
- •Extends reach beyond automated SMS and email
- •Keeps brand voice consistent through real conversations
- •Adds incremental revenue without feeling transactional
- •Creates memorable touchpoints that build trust + loyalty
MARKETING TEAM'S ADVICE TO BRANDS
""Having someone to help customers visualize our products has been transformative.""
We'll let the big names do the talking...
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