How S-Force recovered over $2 million in abandoned carts
"The human touch makes all the difference in our recovery rates."
FOUNDER, S-FORCE
The Ultimate Guide to Cart Recovery
Learn the strategies that helped brands like S-FORCE recover thousands of abandoned carts. Get actionable insights on human-powered SMS, timing optimization, and conversion tactics.
- Step-by-step recovery playbook
- Real conversation templates that convert
- Timing and personalization best practices
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ABOUT S-FORCE
S-Force is a premium accessories brand known for their high-quality watches and jewelry designed for the modern man. With a focus on bold designs and quality craftsmanship, S-Force has built a loyal following of customers who appreciate attention to detail.
THE CHALLENGE
High-ticket items like watches require more consideration from buyers. S-Force saw significant cart abandonment as customers hesitated on purchases, often due to questions about authenticity, warranty, or styling.
Generic recovery messages felt too impersonal for their premium positioning.
THE SOLUTION
LiveRecover deployed agents who understood luxury positioning and could communicate the value proposition of S-Force products. These agents engaged in consultative conversations, addressing concerns about quality, offering styling advice, and highlighting warranty and authenticity guarantees.
THE RESULTS
- •S-Force recovered over $2.1 million in revenue with a 15% recovery rate. The personal touch resonated with customers considering premium purchases, turning hesitant browsers into confident buyers.
WHY IT WORKS
- •Extends reach beyond automated SMS and email
- •Keeps brand voice consistent through real conversations
- •Adds incremental revenue without feeling transactional
- •Creates memorable touchpoints that build trust + loyalty
FOUNDER'S ADVICE TO BRANDS
""Our customers expect a certain level of service, and LiveRecover delivers that consistently.""
We'll let the big names do the talking...
READY TO RECOVER
more REVENUE?
SEE HOW LIVERECOVER CAN TRANSFORM YOUR CART RECOVERY STRATEGY WITH REAL, HUMAN-POWERED SMS CONVERSATIONS.