One With Swim's Success with LiveRecover

ONE WITH SWIM
3,183
TOTAL CONVERSATIONS
16.18%
RECOVERY RATE

"LiveRecover has been a game-changer for us. The personalized SMS approach not only helped us recover lost sales but also allowed us to connect with our customers on a more personal level."

FOUNDER, ONE WITH SWIM

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Brand logo
3,183
TOTAL CONVERSATIONS
16.18%
RECOVERY RATE

ABOUT ONE WITH SWIM

One With Swim is a sustainable swimwear brand creating beautiful, eco-friendly pieces from recycled materials. Their mission to protect oceans while delivering stylish swimwear has resonated with environmentally conscious consumers.

THE CHALLENGE

Swimwear shopping is highly personal, with fit being a major concern. Customers frequently abandoned carts due to sizing uncertainty and questions about material stretch and coverage.

Their sustainability story also needed more explanation than email could provide.

THE SOLUTION

LiveRecover agents became fit experts and sustainability advocates. They helped customers navigate sizing charts, shared details about the recycled materials used, and answered questions about care and longevity.

THE RESULTS

  • Through 3,183 personalized conversations, One With Swim achieved a 16.18% recovery rate. The human touch not only recovered sales but educated customers about the brand's mission.

WHY IT WORKS

  • Extends reach beyond automated SMS and email
  • Keeps brand voice consistent through real conversations
  • Adds incremental revenue without feeling transactional
  • Creates memorable touchpoints that build trust + loyalty
ONE WITH SWIM lifestyle

FOUNDER'S ADVICE TO BRANDS

""Our customers care about sustainability, and LiveRecover helps us share that message authentically.""

We'll let the big names do the talking...

READY TO RECOVER

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SEE HOW LIVERECOVER CAN TRANSFORM YOUR CART RECOVERY STRATEGY WITH REAL, HUMAN-POWERED SMS CONVERSATIONS.